Patient Information

Westside Sports Clinic offers the full range of services in knee, shoulder, joint replacement and sports physiotherapy.

Information for new and existing patients

Find out more about our practice, how to book, and billing information here. If you have a referral from your specialist or GP, please click the link below to fill out our booking form.

Hospital Information

St Andrew’s Hospital, Ipswich

St Andrew’s Ipswich Private Hospital is owned and operated by Ramsay Health Care. The hospital is conveniently located in Roderick Street, Ipswich which is a short walk from Dr Shillington’s Ipswich rooms. The hospital has onsite radiology, pharmacology, and physiotherapy services. Parking is available in the hospital car park and also in the surrounding streets.

Mater Private Hospital, Springfield

Mater Private Hospital, Springfield opened in November 2015 and is one of several hospitals owned and operated by Mater Health Services. Located in Springfield Central it is a 30 minute drive from Brisbane CBD and just a 15 minute drive from Ipswich.

The hospital has onsite pharmacology, radiology, and physiotherapy services.

Parking is available in the hospital car park for a fee or in the surrounding streets. The staff at reception will direct you to the appropriate area upon arrival.

General Information

Fees & Billing

When you make your first appointment with Dr Shillington the reception staff will advise you of the cost of the consultation.

Your first appointment will be charged as an initial visit and will typically be a longer appointment so will be billed higher than subsequent reviews. You will receive a portion of your consultation fees back through Medicare. Your Medicare rebate can be claimed online by our staff at the time of payment. This will eliminate the need for you to visit a Medicare office. Your refund will be credited to the account that you have registered with Medicare.

Find out more about our fees and billing by clicking ‘Learn More’


General FAQ's

How do I make an Appointment?

Simply call us at 07 3819 0044 during our working hours or you can request an appointment online using this form.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is mainly to try to ensure that the specialist you are seeing is appropriate for you and your condition. Check with your insurance company to see if a referral is necessary.

What to bring for your initial consultation?

For your initial consultation you will need to bring a referral letter from your general practitioner if necessary.
Here is check list for your initial consultation

  • Insurance information
  • Referral Letter (if required)
  • Reports, X-rays, MRI’s, CT scans and any other relevant information
  • List of medications (if any)

We encourage you to come to your initial consultation with a written list of questions to ensure you don’t forget to ask them when you are seeing the doctor.

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent.

How long before I can resume driving?

This varies depending on your procedure. At a minimum you should not drive for 48-72 hours after a procedure due to the effects of the anaesthetic. In addition, it is illegal to drive whilst wearing any type of sling or brace. Finally, it’s not safe to drive if you are taking strong pain medications.

When can I resume exercise?

Your doctor will instruct you about post-treatment exercises – the type and the duration to be followed. You may be referred to a physiotherapist to help with strengthening and range of motion exercises following surgery.

How do I contact after hours?

There will be a point of contact 24 hours a day for any concerns you may have. You will be provided with contact details following your treatment.

Medical FAQs

What are the non-surgical treatment options?

Dr Shillington will discuss this at your appointment. Treatment options may include rest, medications, injections, and physical/occupational therapy.

Will physiotherapy be required after surgery?

Getting full range of motion, strength, and flexibility back after surgery usually takes time. That is where pre-operative exercise, education, and post-operative physiotherapy programs come in – to ensure you are physically and emotionally prepared for surgery and to maximise your recovery after surgery.

What are the risks associated with surgery?

As with any surgery, risks include reactions to anaesthesia, bleeding, infection, stiffness and nerve damage. Your doctor will discuss the risks associated with your specific procedure.

When can I return to daily activities?

This varies depending on the type of procedure undergone, and can range from a few days to a few months. Return to all activities, sports and exercise can take up to four to six months. Your doctor will advise you depending on your particular health condition.

What can happen if surgery is avoided?

Some complications of not undergoing an orthopaedic surgery for your condition include pain, loss of joint motion, joint weakness, numbness and an early onset of arthritis.

What are the most common injuries?

The most common orthopaedic injuries are sprains and strains, fractures, and dislocations. Injuries can occur when playing indoor or outdoor sports or while exercising. Sports injuries can result from accidents, inadequate training, improper use of protective devices, or insufficient stretching or warm-up exercises.

Request an Appointment

Ready to visit Westside Sports Clinic? Follow the instructions to make a booking or call our friendly staff to book in.